Our official addresses

JANICE sells only through our own website www.janiceofficial.com (janice.nl also points here). If another site sells clothing under our name — even if it claims to be an “official reseller” or “partner” — it is not JANICE and has no permission to sell on our behalf.

Our emails always come from an @janiceofficial.com address. Customer service: webshop@janiceofficial.com · +31 73-7818181 (Mon–Fri 09:30–12:30 & 13:00–17:00).

How to know it's really us

• You always pay through Mollie's secure checkout — with iDEAL, Bancontact, credit card, PayPal or Trustly.
• We never ask for your card number in a plain form.
• Check the URL: www.janiceofficial.com and a padlock in the address bar.
• Extreme discounts or time pressure (“only 5 minutes left!”) are warning signs.

Already ordered from a fake shop? Do this now

1. Block or cancel your card right away — don't just watch it.
2. Contact your bank and request a chargeback.
3. Entered a password? Change it everywhere you use it.
4. Report it to the police.

Spotted a suspicious webshop? Tell us

Email webshop@janiceofficial.com so we can act fast and warn others.